{"id":58600,"date":"2025-12-02T14:12:36","date_gmt":"2025-12-02T06:12:36","guid":{"rendered":"https:\/\/www.columbiaasia.com\/malaysia\/?post_type=news_post&#038;p=58600"},"modified":"2025-12-22T20:02:42","modified_gmt":"2025-12-22T12:02:42","slug":"a-new-chapter-in-private-healthcare-2","status":"publish","type":"news_post","link":"https:\/\/www.columbiaasia.com\/malaysia\/news\/a-new-chapter-in-private-healthcare\/","title":{"rendered":"A New Chapter in Private Healthcare"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"58600\" class=\"elementor elementor-58600\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5425369 e-con-full e-flex e-con e-parent\" data-id=\"5425369\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-708f359 elementor-widget elementor-widget-text-editor\" data-id=\"708f359\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>\u201cOUR goal is more than medical care; it is about connection and trust.\u201d<\/p><p>With those words, Columbia Asia Hospital Batu Kawan\u2019s chief executive officer Mohd Shafee Awang summed up the philosophy behind the group\u2019s decision to open its 13th hospital in the fast-growing township of Batu Kawan.<\/p><p>Walking through its doors, that vision is immediately apparent\u2014the hospital isn\u2019t designed merely as a place to treat ailments, but as a welcoming space where patients and families feel reassured the moment they step inside.<\/p><p>From its spacious atrium bathed in natural light, to pastel-coloured seating areas in calming hues of soft blue, green and beige, every detail has been carefully thought out to put visitors at ease.<\/p><p>For first-time patients, accessibility begins at the entrance itself. Drop-off points make arrivals hassle-free, while ample parking bays and clear signages guide visitors confidently through the premises.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e87cb91 elementor-widget elementor-widget-spacer\" data-id=\"e87cb91\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-026ace0 elementor-widget elementor-widget-image\" data-id=\"026ace0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-01.jpg\" class=\"attachment-full size-full wp-image-58644\" alt=\"\" srcset=\"https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-01.jpg 800w, https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-01-300x169.jpg 300w, https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-01-768x432.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9388b8 elementor-widget elementor-widget-spacer\" data-id=\"c9388b8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ea02d2 elementor-widget elementor-widget-text-editor\" data-id=\"5ea02d2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Digital directories and colour-coded zones further ensure that no one feels lost.<\/p><p>To cater to a growing number of foreign patients, particularly from China, the hospital has also hired front office staff fluent in Mandarin.<\/p><p>The hospital officially opened its first phase on July 8, a milestone that strengthened Columbia Asia\u2019s footprint as one of the leading private healthcare providers in Malaysia.<\/p><p>\u201cThis also marks a new chapter for accessible, high-quality medical care in northern Malaysia.\u201d<\/p><p>\u201cWhen we saw Batu Kawan\u2019s rapid growth, we recognised the opportunity to provide the community with quality healthcare close to home,\u201d said Mohd Shafee.<\/p><p>The statistics tell the story\u2014Batu Kawan\u2019s current population of 165,000 is expected to rise to 250,000 by 2030.<\/p><p>Adjacent to the township lies the bustling Batu Kawan Industrial Park (BKIP), home to over 160 companies and a workforce of 15,000.<\/p><p>With nearby townships like Perai, Bukit Tambun, Nibong Tebal, Kulim, Bandar Baharu and Parit Buntar within easy reach, the hospital is strategically positioned to serve not just Batu Kawan but the wider northern region.<\/p><p>Located in Bandar Cassia, Penang\u2019s third satellite town after Bayan Baru and Seberang Jaya, the hospital fills a critical gap: there is no other private hospital within a 10km radius.<\/p><p>\u201cWe want this hospital to be more than bricks and mortar.\u201d<\/p><p>\u201cIt should become a trusted presence for families, professionals and industries nearby,\u201d Mohd Shafee emphasised.<\/p><p>The hospital is an imposing six-storey building with eight levels of parking, spread over 431,000sq ft.<\/p><p>In its first phase, it offers 145 beds, with future expansion planned for 213 beds. Currently, 14 clinics are operational; Phase Two will add another 17, bringing the total to 31.<\/p><p>At present, 12 resident doctors and a visiting consultant provide expertise across a wide spectrum of specialties: anesthesiology, cardiology, general surgery, internal medicine, obstetrics and gynaecology, orthopaedics (including trauma care), paediatrics and radiology.<\/p><p>The list of facilities includes a 24-hour Accident &amp; Emergency unit, a cardiac catheterisation lab, five operating theatres, a health screening unit, advanced imaging services including MRI, CT scan, mammography, ultrasound and X-ray, a pharmacy,clinical laboratory, physiotherapy, ICU\/HDU, occupational health services and even Caf\u00e9 Columbia for patients and visitors.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5938b5 elementor-widget elementor-widget-spacer\" data-id=\"c5938b5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99391d2 elementor-widget elementor-widget-image\" data-id=\"99391d2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-02.jpg\" class=\"attachment-full size-full wp-image-58645\" alt=\"\" srcset=\"https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-02.jpg 800w, https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-02-300x169.jpg 300w, https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-02-768x432.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fb5c11 elementor-widget elementor-widget-spacer\" data-id=\"8fb5c11\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1768f28 elementor-widget elementor-widget-text-editor\" data-id=\"1768f28\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Tech at the forefront<\/strong><\/p><p>Technology plays a pivotal role too. The hospital uses an Electronic Health Information System, allowing healthcare providers real-time access to patient information for faster, better-informed decisions.<\/p><p>While its immediate priority is to serve the local community, Columbia Asia Hospital Batu Kawan is also positioning itself as a future player in medical tourism.<\/p><p>\u201cBeing just a 40-minute drive from Penang International Airport via the Second Penang Bridge gives us excellent accessibility for international patients,\u201d said Mohd Shafee.<\/p><p>With international-standard facilities and comprehensive specialties under one roof, the hospital is already seeing a steady trickle of foreign patients.<\/p><p>\u201cAbout 10% of our patients are expatriates working here and their families,\u201d he noted.<\/p><p>Rather than seeing competition as a challenge, Mohd Shafee views it as an opportunity.<\/p><p>\u201cOur connectivity through the Second Penang Bridge positions us well to welcome more international patients in the future.\u201d<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c706be elementor-widget elementor-widget-spacer\" data-id=\"8c706be\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d6d2b0 elementor-widget elementor-widget-image\" data-id=\"6d6d2b0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-3.png\" class=\"attachment-full size-full wp-image-58646\" alt=\"\" srcset=\"https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-3.png 800w, https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-3-300x169.png 300w, https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-3-768x432.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-281df88 elementor-widget elementor-widget-spacer\" data-id=\"281df88\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3a85cc elementor-widget elementor-widget-text-editor\" data-id=\"f3a85cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>People at its core<\/strong><\/p><p>Beyond the infrastructure and technology, Columbia Asia Hospital Batu Kawan\u2019s real strength lies in its people. To attract and retain top medical talent, the hospital emphasises a supportive and collaborative working culture.<\/p><p>Chief of medical services and consultant paediatrician Dr Lavinya Gogulanathan described it this way: \u201cWe have a good working environment with supportive teams who are also friends, making collaboration easy and effective. Sharing the same goal of providing the best care and ensuring positive outcomes keeps us united in purpose.<\/p><p>\u201cThe hospital also allows each specialist to grow in their field while supporting the educational development of one another.\u201d<\/p><p>Chief of nursing services Amanda Yeap echoed that sentiment, highlighting the role of nurses as the hospital\u2019s backbone.<\/p><p>\u201cContinuous training ensures our nurses remain adaptable and progressive. We have mentor-mentee programmes because we see our nurses as our greatest strength.\u201d<\/p><p>For her, nursing is more than just clinical skills\u2014it is about human connection.<\/p><p>\u201cThe greatest comfort for patients comes when nurses see them not just as cases, but as individuals with their own stories, needs and dignity.\u201d<\/p><p>\u201cAt Columbia Asia Hospital Batu Kawan, we want our nurses to be seen as part of the community, not apart from it,\u201d she shared.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e61c2f6 elementor-widget elementor-widget-spacer\" data-id=\"e61c2f6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a0f305 elementor-widget elementor-widget-image\" data-id=\"6a0f305\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-04.jpg\" class=\"attachment-full size-full wp-image-58647\" alt=\"\" srcset=\"https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-04.jpg 800w, https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-04-300x169.jpg 300w, https:\/\/www.columbiaasia.com\/malaysia\/wp-content\/uploads\/2025\/12\/inner-04-768x432.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53c49eb elementor-widget elementor-widget-spacer\" data-id=\"53c49eb\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a2abd8 elementor-widget elementor-widget-text-editor\" data-id=\"0a2abd8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Yeap added that the commitment extends beyond hospital walls. \u201cNurses and staff actively engage in community outreach programmes, from health screenings to CPR awareness sessions, and even festive celebrations like Merdeka events.<\/p><p>\u201cThese activities reflect the hospital\u2019s belief that healthcare is not confined to treatment rooms but is part of everyday life in the community,\u201d she said.<\/p><p>With its modern design, comprehensive services and people-first approach, Columbia Asia Hospital Batu Kawan is poised to become more than just another healthcare facility. It represents a new chapter in private healthcare for northern Malaysia\u2014one that blends accessibility, expertise and community connection.<\/p><p>As Mohd Shafee put it, \u201cWe hope this hospital is more than a building. We want it to be a place where people feel cared for, respected and connected.\u201d<\/p><p>And for the growing township of Batu Kawan and its neighbours, that vision is fast becoming a reality.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-004f0ce elementor-widget elementor-widget-spacer\" data-id=\"004f0ce\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38d42cc elementor-widget elementor-widget-text-editor\" data-id=\"38d42cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-size: 1rem;\">Click for Online Articles:<br \/><\/span><a href=\"https:\/\/www.thestar.com.my\/starpicks\/2025\/11\/04\/a-new-chapter-in-private-healthcare\">A new chapter in private healthcare<\/a> \u2013 The Star, 4 November 2025<br \/><a href=\"https:\/\/www.bharian.com.my\/berita\/nasional\/2025\/11\/1470365\/hospital-columbia-asia-bertapak-di-batu-kawan-tawar-rawatan-pakar\">Hospital Columbia Asia bertapak di Batu Kawan, tawar rawatan pakar komprehensif<\/a> \u2013 Berita Harian, 11 November 2025<br \/><a href=\"https:\/\/www.kwongwah.com.my\/20251127\/%E5%B3%87%E9%83%BD%E5%8A%A0%E6%B9%BE%E5%93%A5%E4%BC%A6%E6%AF%94%E4%BA%9A%E4%BA%9A%E6%B4%B2%E5%8C%BB%E9%99%A2-%E6%89%93%E9%80%A0%E5%85%A8%E6%96%B9%E4%BD%8D%E5%8C%BB%E7%96%97%E6%9C%8D%E5%8A%A1\/\">\u5cc7\u90fd\u52a0\u6e7e\u54e5\u4f26\u6bd4\u4e9a\u4e9a\u6d32\u533b\u9662 \u6253\u9020\u5168\u65b9\u4f4d\u533b\u7597\u670d\u52a1<\/a> \u2013 \u5149\u534e\u65e5\u62a5, 2025\u5e74 11\u6708 27\u65e5<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Columbia Asia Hospital Batu Kawan\u2019s chief executive officer Mohd Shafee Awang summed up the philosophy behind the group\u2019s decision to open its 13th hospital in the fast-growing township of Batu Kawan.<\/p>\n","protected":false},"featured_media":58640,"template":"","language-news":[175],"categories_news":[178],"class_list":["post-58600","news_post","type-news_post","status-publish","has-post-thumbnail","hentry","language-news-bm","categories_news-178"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - 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